Pay (LockBox)

Gain Complete Control of Healthcare Correspondence with AI Driven Lockbox Solution.

Enhance document processing with AI-driven queue management, secure audit trails, and seamless workflow.

AI-based Automatic Queue Management of correspondence into ~30 standard Healthcare Documents
Process incoming check items inline with correspondence in a bank-agnostic workflow
End-to-End “Chain of Custody” reporting for queue assignment, read receipts, re-assignments and resolution of mail items.
Gain full visibility with an audit trail for every document

95%+

Cut in mail redirection

40%

Faster document review

30%

Lower operational costs

Exela Correspondence Management: How Our Process Works

Manual correspondence management is prone to errors and is time consuming. Exela’s AI-powered correspondence management reduces these errors and ensures faster processing.

Document Receipt

Incoming correspondence is scanned and digitized

AI-Powered Classification

Documents are categorized based on keywords and content analysis.

Routing to Digital Mailroom Portal

Documents are assigned to inboxes for processing.

Review & Processing

Users review, take action, or forward documents as needed.

Audit & Compliance Tracking

Full history of document handling ensures regulatory compliance.

Archival & Export

Processed documents are securely archived or exported as needed.

See It in Action – Schedule a Demo

Challenges in Correspondence Management

Delayed Processing: Inefficient routing and manual handling result in delays when responding to critical documents.
Inconsistent Classification: Accurately categorizing correspondence can be difficult, leading to mismanagement and errors
Lack of Visibility: Without a centralized system, tracking workflows and chain of custody for correspondence becomes challenging

Streamline Correspondence Management with AI & Automation

Our Lockbox correspondence management solution automates document classification and routing using AI-driven workflows. This reduces processing time and manual intervention while ensuring compliance.

For Healthcare Providers

For Corporate Enterprises

For Healthcare Providers

40% Faster Check Deposits – Accelerate cash flow.
Reduce Administrative Burdens – Focus on patient care, automate paperwork and correspondence.
Better Cash Flow Management – Automate and optimize financial workflows.