Seamless Payment Reconciliation for Faster Results

Our medical lockbox process reduces operational costs and delays using AI-powered automation.

  • Automatically download/receive deposit files and EOBs/835 from multiple portals
  • Work with multiple banks (bank agnostic)
  • Receive matched 835 files for seamless posting
  • User-friendly manual matching portal with full audit trail

90+%

Automate payment reconciliation

30%

Less operational costs

40%

Reduction in delays

Exela’s Payment Reconciliation Process:
How it Works

Manually reconciling payments in the billing system is time-consuming and inefficient. Exela’s automated reconciliation service streamlines payment processing, ensuring accurate and seamless matching without manual effort.

Receive Claims
Files (835/837)

Process claims payments (835) and billing (837) files for reconciliation.

Receive Bank
Deposit File (BAI2)

Download/Import BAI2 file from bank for payment data.

Three-Way Payment Match

Match Payment totals (835) to Deposit files
(BAI2) as well as the claims billing files (837).

Payment
Reconciliation

Export Matched Payments

Export matched data to the patient billing system for processing.

Manage Unmatched Payments

Unmatched payments stored for future updates and transaction matching.

Challenges Healthcare Professionals and MSOs/DSOs Face in Payment Reconciliation

  • Fragmented Payment Systems: Managing payments from multiple sources complicates reconciliation, consuming time and resources.
  • Rising Operational Costs : Manual reconciliation increases labor costs and diverts valuable resources away from patient care.
  • Delayed Payment Posting: Late or incorrect payments hinder cash flow, disrupt financial reporting, and create operational bottlenecks.
EOB Conversion

Minimize Delays with Automated Payment Matching

Our payment reconciliation solution transforms EOB documents into structured data, automating the matching of ERAs and EFTs. This reduces the time needed to verify deposited funds, cutting manual processing by 50%.

Here’s how our solution benefits you

For Healthcare Providers

  • Faster claim settlements and improved cash flow
  • Reduced administrative burden on billing staff
  • Increased accuracy in revenue recognition
  • Automated data validation for greater accuracy
  • Minimized manual effort with automated reconciliation
  • Faster claim and payment processing
  • Lower operational costs and overhead

Key Features

Enhance Your Healthcare Payment Reconciliation Efficiency with Exela Medical Lockbox

Security & Compliance

We prioritize security and regulatory compliance to protect sensitive healthcare data.

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HIPAA-Compliant Data Processing

Ensuring patient data confidentiality

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SOC 2 Certified Infrastructure

Secure and reliable platform

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End-to-End Encryption

Safeguarding financial transactions

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Audit Trail & Access Control

Transparent and controlled access to

Ready to Optimize Your
Payment Reconciliation
Process?

Discover how our payment reconciliation solution can streamline your financial workflow.

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