What Is Invoice Conversion in a Lockbox System?
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What Is Invoice Conversion in a Lockbox System?

Invoice conversion transforms physical and electronic invoice-related documents into standardized electronic formats (such as EDI 810/820 or ISO20022 Invoice-220), enabling automated reconciliation and faster receivables processing. Exela’s commercial lockbox solution combines remittance handling, invoice digitization, and document matching into one seamless workflow—enhancing cash flow, reducing administrative overhead, and supporting invoice processing, factoring, and AR finance operations.

Services include:

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Overcoming Key Challenges in Invoice Conversion for Commercial Lockbox

Implementing Standardized Processes, Automation, Security Protocols, and Resource Optimization

Overcoming Key Challenges in Invoice Conversion for Commercial Lockbox

Core Features of Exela's Invoice Conversion Service

Exela offers a comprehensive suite of lockbox services designed to streamline payment processing and enhance operational efficiency for businesses across various industries.

Consolidate all payment types into a single, unified platform.

Support for checks, ACH, credit cards, and ERAs enables faster reconciliation and better cash visibility. This unified approach simplifies your financial operations and reduces processing delays.

Automate invoice digitization with intelligent technology.

OCR and intelligent imaging extract key invoice details with high accuracy, reducing manual effort.  Our system accelerates invoice-to-payment conversion while ensuring data reliability.

Protect sensitive data with industry-leading safeguards.

We enforce end-to-end encryption, detailed audit trails, and compliance with HIPAA, GLBA, and other frameworks. You can trust Exela with secure, compliant invoice and payment processing.

Adapt lockbox workflows to meet your unique operational needs.

Our platform is flexible—healthcare clients can integrate denial management, while others can align workflows with industry-specific requirements. Customization improves efficiency and fits into your existing systems.

Stay informed with real-time access to payment data.

Our web-based portals provide visibility into transactions, reports, and audit logs. You gain actionable insights for monitoring, forecasting, and compliance reporting.

Ensure operational resilience in any situation

Exela’s infrastructure includes failover systems, backup protocols, and recovery strategies.This guarantees uninterrupted lockbox services even during unexpected disruptions.

How Exela's Invoice Conversion Works

A Structured, Automated Workflow for Secure and Accurate Invoice Processing

1

Prepare and Organize Payments

Group checks and documents by type. Choose capture mode: check-only, document-only, or combined.

2

Scan and Capture Digitally

Use remote capture devices through Receivables Online to scan and classify remittances.

3

Validate and Balance

Enter totals, check for mismatches, and ensure accuracy before submission.

4

Classify and Code Invoice Data

Extract and assign invoice IDs and payment codes for precise matching and smooth reconciliation.

5

Submit for Processing

Send data for immediate deposit, save for later, or store securely for QA.

6

Monitor and Report

Leverage built-in dashboards to track processing status, operator logs, and audit trails.

Security & Compliance

We prioritize security and regulatory compliance to protect sensitive data.

Data protection with Role-Based Access Control

SOC 2 & PCI-DSS Certified

End-to-End Encryption

Detailed Audit Trails

Have Questions About Our Invoice Conversion Services?

Your questions answered—from document formats to exception handling and go-live timelines.

Have Questions About Our Payment Reconciliation Services?
What invoice formats do you support for conversion?

We support EDI 810, EDI 820, Invoice-220, PDFs, image files, and proprietary data structures. Our system extracts and standardizes data for reconciliation and reporting.

Yes, our system is designed to handle both paper-based and electronic invoices, remittances, and related documents from multiple input sources.

We use three-way matching to reconcile invoices with BAI2 deposit files and remittance advice documents. Any discrepancies are flagged and routed for manual review.

Yes. Our dashboard provides real-time visibility into invoice processing, payment posting, and exception queues.

All data is protected with end-to-end encryption. Our systems are SOC 2 and HIPAA compliant, with strict access control and full audit trails.

Most organizations can be onboard in a few weeks. We provide guided implementation and training to ensure a smooth transition.

Absolutely. Our lockbox infrastructure is built to handle millions of transactions monthly, including seasonal or cyclical volume spikes.

Yes, our system provides online decision support for exception queues, and our team offers ongoing support to ensure minimal disruption.

Still Have Questions? Reach Out to Us

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