State of the Art Commercial Lockbox Services
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State of the Art Commercial Lockbox Services

Our commercial lockbox services handle payments and remittance documents from receipt to secure deposit and accurate recordkeeping. We ensure smooth cash flow, minimize administrative costs, and maintain compliance with PCI and PII requirements.

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Challenges in Commercial Lockbox Processing

Even with modern lockbox solutions, true straight-through processing remains elusive for many Corporates due to the fragmentation in formats, channels, and systems.

Smarter Check Processing Services for Modern Corporate Workflows

Simplify operations, reduce manual tasks, and accelerate payments at scale.

Flexibility to work with any financial institution.

You’re not tied to a specific bank. Our system works with all major financial institutions, giving you the flexibility to maintain your existing relationships or switch partners with ease.

Eliminate channel fragmentation and remittance/invoice matching delays.

You can accept payments and remittances via checks, ACH, wires, cards, email, fax and portals. We convert all paper/images, email, EDI/XML formats to standardized formats, and import bank and clearinghouse files (BAI2, EDI835, CSV).

Reduce manual exception handling and accelerate cash posting

Self-learning platform that learns invoice formats and customer behaviors. AI matches short pays, overpays, and missing reference information. Line-item reconciliation using fuzzy logic.

Enables straight-through processing eliminating file conversion efforts

Pre-built connectors (SAP, Oracle, Quickbooks) with real-time or batch sync of payments & remittances.

Instant access to critical documentation.

Our platform digitally captures, indexes, and stores EOBs and related correspondence, improving visibility for your RCM team and streamlining audit readiness.

Performance that grows with your organization.

Handle thousands of checks and documents daily with a system built for high-volume healthcare environments—ensuring speed, accuracy, and security.

Comprehensive Check Processing Solutions - How it works

Our end-to-end automated healthcare lockbox eliminates errors, reduces administrative burdens, and ensures compliance at every step, helping healthcare providers, insurance companies, and billing departments.

1

Mail Pickup & Transport

Mail is collected from USPS or offices and delivered securely to 9+ remittance locations.

2

Mail Opening & Scanning

Checks and documents are scanned; checks converted into ICL files, documents classified.

3

ICL File Transmission

ICL files are securely transmitted to 50+ banks for faster deposits.

4

Payment Stub Transmission

Patient payment details are digitized for seamless cash application.

5

EOB Document Imaging

EOBs are imaged, indexed, and securely stored.

6

Correspondence Management

All healthcare documents are classified and accessible via our secure portal.

Security & Compliance

We prioritize security and regulatory compliance to protect sensitive data.

Data protection with Role-Based Access Control

SOC 2 & PCI-DSS Certified

End-to-End Encryption

Detailed Audit Trails

Have Questions About Our Healthcare Check Processing Services?

Answers to common questions about our secure, efficient payment solutions.

Can we continue working with our existing bank partners?

Yes, our check processing systems are bank-agnostic, working seamlessly with over 50 financial institutions.

Most healthcare organizations, MSOs, and DSOs are onboarded within a few weeks, depending on their systems.

Exceptions are flagged and routed for manual review to ensure no payments are missed, reducing errors.

All correspondence, including EOBs and remittance advice, is automatically classified and stored digitally for easy access.

Yes, our system scales to handle both regular and high-volume check periods with ease.

Still Have Questions? Reach Out to Us

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