Smart Reconciliation for Healthcare Providers
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Smart Reconciliation for Healthcare Providers

Exela’s Medical Lockbox automates EOB/835 reconciliation by converting remits into data, matching ERAs and EFTs, cutting manual effort by 50%, and ensuring faster, accurate payment posting.

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Challenges faced by Healthcare & MSOs/DSOs in Payment Reconciliation

Healthcare organizations struggle with fragmented systems and manual workflows, making payment processing complex and impacting efficiency, costs, and cash flow

Challenges faced by Healthcare & MSOs/DSOs in Payment Reconciliation

Smarter Payment Reconciliation for Modern Healthcare Revenue Teams

Take control of your posting and reconciliation processes with automation built for healthcare.

Match payments, EOBs, and remits with unmatched speed and precision

Our intelligent engine scans and links incoming funds with remittance documents to ensure clean, real-time posting.

Manual effort only where it’s needed

Unmatched payments are flagged and routed for manual intervention—keeping your team focused only on high-value exceptions.

Visibility and reporting in real time.

Your revenue cycle team gains a complete view of reconciliation status, allowing proactive resolution of discrepancies and faster month-end closing.

Structured, traceable records that withstand audits.

Our system creates and stores a digital paper trail for every match—ensuring your reconciliation data is complete, organized, and fully audit-ready.

Exela’s Comprehensive Payment Reconciliation Process – How It Works

Manual reconciliation is time-consuming and inefficient. Exela’s automated solution ensures fast, accurate, and seamless payment matching within your billing system.

Exela’s Comprehensive Payment Reconciliation Process – How It Works
Exela’s Comprehensive Payment Reconciliation Process – How It Works
Receive Bank Deposit Files (BAI2) Download/Import BAI2 files directly from the bank to capture payment data. Receive Claims Files (835/837) Process claims payments (835) and billing payments (837) files for reconciliation. Manage UnmatchedPayments Unmatched payments arestored for future updatesand transaction matching. Export MatchedPayments Export matched data to thepatient billing system forprocessing. Three-Way Payment Match Match payments totals (835) to deposit files (BAI2) as well as the claims billing files (837).
Receive Bank Deposit Files (BAI2) Download/Import BAI2 filesdirectly from the bank tocapture payment data. Receive Claims Files (835/837) Process claims payments(835) and billing payments(837) files for reconciliation. Manage UnmatchedPayments Unmatched payments arestored for future updatesand transaction matching. Export MatchedPayments Export matched data to thepatient billing system forprocessing. Three-Way PaymentMatch Match payments totals (835) to deposit files (BAI2) as well asthe claims billing files (837).

Security & Compliance

We prioritize security and regulatory compliance to protect sensitive healthcare data.

HIPAA-Compliant Data Processing

SOC 2 Certified Infrastructure

End-to-End Encryption

Audit Trails & Access Control

Have Questions About Our Payment Reconciliation Services?

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Have Questions About Our Payment Reconciliation Services?
Can we use our existing payment processing systems?

Yes, our solution integrates seamlessly with your existing payment systems for smooth reconciliation.

Most healthcare providers, MSOs, and DSOs can be onboarded within a few weeks, depending on their systems.

Discrepancies are flagged for manual review, ensuring that no payments are missed or incorrectly processed.

Our solution provides a clear workflow for managing and resolving payment discrepancies quickly and efficiently.

Yes, our system is scalable to handle both regular and high-volume payment reconciliation without compromising accuracy or speed.

Yes, we offer comprehensive training to ensure your team is equipped to use the system effectively.

Still Have Questions? Reach Out to Us

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